Privacy Policy
midtownfayetteville.com
Updated: July 20, 2026
1. Introduction
Welcome to midtownfayetteville.com (the "Site"), owned and operated by Truong Properties, LLC ("we" or "us"). We own and operate the apartment community. This Privacy Policy describes how we handle information on this Site.
Please note: This Site serves as an informational resource. For rental inquiries, application processing, lease management, and resident services, we utilize third-party platforms including ResMan and ILoveLeasing (Spherexx.com). When you submit forms, track calls, or log into resident portals, your data may be processed directly through these provider systems.
2. Information We Collect Automatically & Tracking Technologies
As you navigate through and interact with our Site, we use standard cookies, tracking pixels, and dynamic scripts (including Squarespace Analytics and ILoveLeasing attribution tools) to collect technical data. This includes:
- IP address, browser type, and operating system.
- Referral paths, campaign parameters (such as tracking codes in URLs), and navigation logs.
We use this data to evaluate marketing effectiveness, optimize user experience, and route inquiries accurately. You may refuse to accept cookies by configuring your browser settings.
3. Dynamic Call Tracking & Recording Disclosure
Telephone numbers displayed on this Site may utilize Dynamic Number Insertion (DNI) technology provided by ILoveLeasing to attribute incoming calls to specific marketing channels. Calls placed to these tracking numbers may be routed through third-party services and recorded or monitored for quality assurance, training, and leasing operations.
4. Information Collected by Third-Party Services
We work with vendor partners to process inquiries, applications, and property operations:
- ILoveLeasing (Spherexx.com): Processes prospect inquiries submitted via web forms or call tracking, collecting contact information, referral sources, and communication preferences.
- ResMan, LLC: Processes rental applications, background checks, lease agreements, and resident accounts, collecting personal identifiers (e.g., SSN, government ID) and financial payment details. Privacy Policy: myresman.com/privacy-policy.
5. How We Use Your Information
We access and use the information gathered through our vendor partners solely to respond to prospect inquiries, evaluate rental applications, manage tenancies, process maintenance requests, and improve community marketing and operations. We do not sell your personal data.
6. California and International Rights (CCPA/GDPR)
California Residents: You have the right to request access to or deletion of your personal information collected across our platforms.
EU Residents: Under GDPR, Truong Properties, LLC acts as the Data Controller, and our vendor partners (ResMan, ILoveLeasing) act as Data Processors. You have the right to data portability and to object to processing.
7. Contact Information
Truong Properties, LLC
2543 Ravenhill Dr. Suite C, Fayetteville, NC 28303
Web: midtownfayetteville.com/connect